Frequently Asked Questions

🌟 Frequently Asked Questions

🧙 About the Academy

1. What is the Enchanted Moon Academy, and what do you offer?
The Enchanted Moon Academy is a sacred learning space dedicated to guiding seekers, practitioners, and the spiritually curious along their personal and magickal paths. We offer a wide range of online courses in subjects like ritual magick, energy healing, divination, psychic development, shadow work, herbalism, and more. Whether you're just beginning your journey or deepening an established practice, our teachings are designed to be empowering, practical, and soul-centred. 

2. Who are your courses for?

Answer:
Our courses are for anyone with a sincere interest in spirituality, metaphysics, or the magickal arts. We welcome complete beginners, seasoned practitioners, and everyone in between. If you're drawn to personal growth, mystical wisdom, and conscious transformation, you'll feel right at home here.

3. Do I need any prior experience in spirituality or magick to join?

Answer:
Not at all. Many of our courses are designed specifically for beginners. We guide you step-by-step, helping you build a solid foundation before moving into more advanced material. You bring your curiosity and openness — we'll provide the tools and wisdom.

4. Is this academy affiliated with any particular tradition or belief system?

Answer:
Our academy honours a wide spectrum of spiritual and magickal traditions. While some courses may draw from specific lineages (e.g., Hermeticism, Wicca, Eastern mysticism), we are fundamentally eclectic, inclusive, and open to all paths that honour personal sovereignty, inner growth, and spiritual integrity.

5. Are your teachings safe and ethical?

Answer:
Yes. All of our teachings are rooted in spiritual ethics, personal responsibility, and alignment with the greater good. We emphasize protection, consent, and conscious practice. Our intention is to help you deepen your connection to Spirit and your highest self — safely, respectfully, and with discernment.

📚 Courses and Curriculum 

6. How are the courses delivered?

Answer:
Courses are delivered entirely online and may include a mix of written lessons, presentations, video links, guided meditations, downloadable materials (PDFs, workbooks etc.), and optional direct tutor support via email. You can study at your own pace and revisit the content as often as needed.

7. Can I take the courses at my own pace?

Answer:
Yes. Most of our courses are self-paced, allowing you to begin whenever you're ready and move through the material on your own schedule. There are no deadlines or time pressure — your journey unfolds in perfect timing.

8. Do I receive certification or recognition upon completion?

Answer:
Yes, all our courses include a certificate of completion, which you can download or print. These certificates recognize your dedication and learning, and are accredited internally through the academy. You can use these credits towards gaining a Mastery degree via our Elemental training and advancement paths.  Do remember though, for spiritual work, the real reward is the transformation you experience.

9. Are there prerequisites for advanced courses?

Answer:
Some advanced courses do have prerequisites to ensure you have the foundational skills needed to succeed. Prerequisites will be clearly listed on each course page, and we’re happy to help you determine where to begin

10. How long do I have access to my courses after enrolling?

Answer:
Unless otherwise stated, course access is lifetime. You can revisit the material whenever you like, which is especially helpful for ongoing spiritual practice or seasonal work.

💫 Magickal/Spiritual Concerns 

11. Is it safe to practice magick on my own?

Answer:
Yes — when approached with mindfulness and proper guidance, personal magickal practice can be deeply empowering. Our courses teach safety protocols such as grounding, shielding, ethical spellwork, and energy hygiene to help you build a strong and protected practice.

12. What if I don't feel 'magickal enough' or gifted?

Answer:
That’s completely normal. Many people feel this way at first. But magick is a skill — not just a gift. With time, practice, and intention, your intuitive and spiritual abilities can grow. You are magickal, even if you haven’t fully remembered it yet.

13. Can I mix different spiritual traditions in my studies?

Answer:
Absolutely. We believe that spiritual paths are deeply personal. Many students are drawn to blend traditions in a way that feels aligned. We encourage respectful exploration, cultural awareness, and inner guidance as you create your own authentic path.

14. Will this conflict with my religion or beliefs?

Answer:
That depends on your personal beliefs and boundaries. Our teachings are not dogmatic and are intended to support inner growth, not impose any worldview. Many students from diverse religious and spiritual backgrounds find value and harmony in what we offer.

15. Do your courses include rituals or spellwork?

Answer:
Yes, many of our courses include optional ritual practices, spells, or spiritual exercises you can do at home. We guide you in preparing sacred space and working with accessible tools — any specifically required tools and supplies will be listed in the course description.

🛠️ Practical + Technical 

16. How do I enrol in a course?

Answer:
Simply visit our Course Catalogue, choose the course that resonates with you, and follow the enrol now link. You’ll receive immediate access via the payment confirmation email once your registration is complete. Simply click on the course link and follow the instructions on how to set up your Canvas account.

17. What payment methods do you accept?

Answer:
We accept all major credit and debit cards, as well as PayPal in most cases. All payments are securely processed through Stripe, one of the world’s leading and most trusted online payment gateways. This means your transactions are encrypted, protected, and fully PCI-compliant for your safety and peace of mind. 

18. How do I access my course after purchase, and what is Canvas?

Answer:
All of our courses are delivered through Canvas, a user-friendly and secure online learning platform. After you complete your purchase, you’ll be automatically directed to create a free Canvas account if you don’t already have one.

Once your account is set up, you’ll be enrolled in your course and can begin immediately. You’ll also use this same account to access any future courses — no need to create a new one each time.

Canvas can be accessed from your computer, tablet, or mobile device, and your progress will be saved as you go. If you ever have trouble logging in, our support team is here to help.

To reaccress your course anytime, simply search 'Canvas Login' or entre 'https://www.instructure.com/en-gb/canvas/login'. This will take you to the login page which should look like this:

From here, select the 'Free Canvas Account' login option: 

Make sure you click on the Canvas Login option (not the School Login as we are a non-government associated academy). Next, enter your email and password and this will take you to your course dashboard. Select the course you wish to open and away you go!

19. Do you offer refunds?

Answer:
We understand that not every course is the right fit for every student. If you find something doesn’t resonate, please contact us within our refund window or explore a different course that might better suit your needs. Your path is unique — and we’re here to support it.  Please see our full Cancellation policy for details.

20. Can I access the academy from anywhere in the world?

Answer:
Yes! Our academy is entirely online and accessible 24/7 from anywhere with an internet connection. All course content is in English, and you can study in your own time zone.

21. What should I do if I have technical issues?

Answer:
If you experience any issues with logging in, accessing materials, or navigating the site, please contact our support team at enchantedmoonacademy@gmail.com. We’re here to help and usually respond within 24–48 hours.

🕯️ Community + Support 

22. Is there a community I can connect with?

Answer:
Yes! We have private online Facebook community group where you can connect with fellow seekers, ask questions, and share insights. Some tutors also host occasional live circles, Q&As, and workshops.

23. How do I ask questions during a course?

Answer:
You can ask questions directly through the course platform, community forums, or by email: enchantedmoonacademy@gmail.com. We do our best to respond to every student with care and support.

24. Is my privacy protected when I enrol?

Answer:
Yes. We deeply respect your privacy. Your personal information is never shared or sold, and any community interactions remain within a safe, confidential space. Spiritual work is deeply personal — your trust matters to us.